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Thread: Lost Account Services Update

  1. #1
    The Guardian
    Join Date
    Apr 2011
    User ID
    32204
    Posts
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    Thanked: 3
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    Lost Account Services Update

    Greeting Zhyperians,

    After reviews and discussions regarding the Lost account section, some changes has been made and some requirements has been added in a Yes or No pick, plus the form has been updated with space for more necessary information.

    The decition on when ADMIN/Seniors team are going to help a player with his lost details is going to be based on how much informacion regarding the account the user can provide to us; next theres a chart with description on what and why, we need the exact info.


    Detail Comment
    E-mail access This is the ability to access the e-mail. With this full account detail change is permitted.
    Donation Details While a strong proof, it is also easily faked as well as sometimes irrelevant. I have donated for other people before. Doesn't mean I own their accounts now.
    Master Key If you have this, you have full access to the account and it's items. This should not be in the hands of a pilot.
    PIN This is something you give to your pilots cause you're an idiot. But knowing it means you have some sort of account access.
    Account Contents Knowing the characters and items of an account means you are familiar with it and have used it plenty.
    Username and E-mail The username and e-mail of the account. As the owner you should have at least the general e-mail.
    Last IP Match The Forum account IP Match with the Last IP account logged in.
    Account history These are details from the past of the account.
    Staff rewards History of any staff rewards placed on this account from past services.
    Subscriptions History of any services purchased from this account.
    GMTA Assistance for characters located on this account.
    Prize Requests Event prizes requested for this account.
    Reports and appeals Reports and appeals originating from this account.
    Items Screenshots Screenshots of own items, mean you tried to secure them at least by saving some "screenshots in a just in case" situation


    So having all this information we minimize the time we spend asking for X data/info regarding your account and makes the Seniors work on Lost account recovery more efficient.

    As Per now all the PENDING Request are going to be closed, these with pendings, fill a new Form here

    http://www.muonline.biz/zhyper/forms.php?do=form&fid=13

    Cheers

    ------------------------------

    Flame & Piero
    Head Game Masters

    kindses frindy let 4 get and 4 give

  2. #2


    Join Date
    Jun 2017
    User ID
    273916
    Character
    March
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    nice ! thanks for this new update, gonna help those peeps solve their problems faster.

  3. #3
    - f a p -
    Join Date
    Nov 2016
    User ID
    266567
    Location
    -
    Character
    Phezmerga
    Guild
    MASSIVE
    Discord
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    This will help alot paps

    Thanks




    Quote Originally Posted by Legend View Post
    Issues can be solved, negative attitude cannot.

  4. #4
    https://i.imgur.com/gZ2WWQn.gif
    Join Date
    Feb 2013
    User ID
    109532
    Discord
    AZZBA#7005
    Posts
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    that's nice! I think it's good to know this clear







  5. #5
    Kay Tutan Tayo
    Join Date
    Nov 2015
    User ID
    257280
    Location
    Riyadh K.S.A.
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    Nothing
    Guild
    Doon Lang
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    this is actually


  6. #6
    Kundun Hunter!
    Join Date
    Nov 2010
    User ID
    18180
    Location
    Never Say Die
    Character
    GrANNNY
    Guild
    EMBASSY
    Discord
    Make Love Not War!
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    Thanks for this. this Might help Old Player.





  7. #7
    The Apprentice
    Join Date
    Jul 2017
    User ID
    274905
    Location
    Philippines
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    egg08
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    Thanks





    Siggy by : DeaDMeaT

  8. #8
    https://i.imgur.com/8mSa9od.gif
    Join Date
    Feb 2011
    User ID
    28364
    Age
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    Yay n.n

    Thanks for the update @Piero


  9. #9
    Retired
    Join Date
    Dec 2011
    User ID
    261112
    Character
    Invincible
    Guild
    REDACCES
    Posts
    5,009
    Thanked: 31
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    Hope this helps players to retrieve their long lost accounts.
    Today I follow; tomorrow I lead



    Even the legends must go when their best days are gone.

  10. #10
    Lengendary SPO1NetO
    Join Date
    Oct 2017
    User ID
    283944
    Character
    B===D
    Posts
    2,250
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    What a relief :D thanks for this

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