Hello,
Since we had the feature of Trade Log & Personal History Log we had successfully helped all players restore their item from hackers... and now after more than a month running this we have isolated some accounts who has been hacked multiple times in a week and this only means 1 thing... YOUR PC IS INFECTED and most probably because you are using or downloaded 3pp cheat!
These 3rd party apps are risky never open them! some of you are just too greedy downloading hacks and now in result you get hacked by another hacker like you! some of your friends may even give you 3pp to cheat and you like a fool dont even realize its there's a keylogger or backdoor on it!
Now im making this new POLICY:
Tracing and Digging through all the accounts and suspected multiple IP just to trace your item takes a lot of effort, time and our resources and we cannot keep restoring accounts that keeps using infected 3pp apps so...
If your account got hacked 2x in 1 month then it means your PC is infected because of your 3rd party apps and we cannot help you unless you help yourself because hacker will just keep on hacking your account! if you get your account hacked 2x in a month then we will ignore your request of help item restore unless you format your PC show us its clean and if the 3rd time you get hacked again then just dont bother playing because no one can help you anymore wherever server you go.
Thanks!