General questions.
Q: Why are my stats negative?
A: You have exceeded your stats, our max stat is 32767(NOTE: some classes cant have over 32500).
Q: Why did my HP/Mana become so low? I had over 60k before!
A1: For HP: It's a visual bug you actually got 64k HP + the amount of HP you see on the bar, you can also party someone and press the "P" to see your real HP.
A2: For Mana: Remove all your items with +mana and try again, also do not have mana potions in your inventory.
A3: If it still doesn't work, then contact an Admin or Head Game Master and request your energy to be lowered to 32000.
Q: I lost my souls at the Lahap NPC, why?
A: We can't help you, but when you
mix or
dissolve jewels, please do not press the
OK button on the success message before you hear the jewel sound (DING!) or else there is a 99% chance you will lose them!
We also recommend you to use [
/request off ] when mixing items.
Q: Someone tells me they are an Admin, GM or are in the GMs/Admins family. What shall I do?
A: Take a screenshot of the chat and report them using this form:
http://www.muonline.biz/zhyper/misc.php?do=form&fid=18
Please note that all Admins and GMs are in the ADMIN guild!
Q: Someone claims that they are Admin or GM and ask me to tell him/her my account and password, what shall I do?
A:
Do not give him anything, instead take a screenshot of the chat and report it. Admins or GMs will never ask
for your password.
Q: I see someone that got a blue glow on their character, are they admins or GMs?
A: No they are just using Ancient sets.
Q: Is KS/KillSteal allowed?
A: Yes it is allowed, if someone says that you will be banned for KSing, just ignore them.
Q: My screen is green or blue and it lags a lot when I play. How can I fix this?
A: Download DirectX9 from Microsoft's website and also update your graphic card driver.
Q: How can I update my graphic card driver?
A: If you got DirectX9 then just press START, then RUN and write Dxdiag, if you still need help then please visit this section:
http://www.muonline.biz/zhyper/forum...php?94-PC-Tech
Q: I lag a lot when someone use skills around me, is there a way to fix this?
A: Yes just download our Anti-Lag patch from our forums skin section. That patch will remove most of the laggy effects in-game.
Q: I see many people sell/buy for real currency. Is that allowed?
A: Absolutely not. Buying or selling for real currency is a direct violation of the Zhyper Mu rules, and will land you a ban.
Q: Someone have scammed me! What can I do to get the items back?
A: Take screenshots of the trade
before you accept them and also take screenshots of the chat and if you get scammed then report it on our forums. Show us the screenshots and we
might be able to get back your items. Nothing is certain, however.
Q: I see someone attack or use skills in towns, is it allowed?
A: No it is not allowed, if you see someone do that then take screenshots of them when they use the skills and point the cursor on them so the name shows up. Then report them on our forums, using skills and spells in towns are not allowed and will get your character or account permanently banned.
Q: Where can I get ancient items and how often can I get them?
A: You can get ancient items by killing Lord Kundun. He spawns every 12 hours and after each server reboot. His spawn areas are in Kalima, Arena(towards arena 2) and the Kundun map(given as a reward for winning events).
Q: My stats are max but some monsters still kill me easily, why?
A: Those monsters are designed to be taken on by a party, to give the server a "teamwork" value.
Q: Why aren't there any monsters on normal maps on server 6?
A: Server 6 is our event server witch is used for Castle Siege. To reduce lag, and chances of crashing, all non-essential NPCs have been removed from the server.
Q: My internet connection is 54kbs (Dial-Up). Can I still play this game?
A: Yes you can still play this game but we recommend that if you don't have a client yet, then download out minimum size client. Additionally, PvP will be extremely hard for you.
Q: The installer doesn't work and it turns up in some weird language, why?
A: It's either an outdated installer or a corrupted one, delete it and contact our forum to get a fresh one within 1 hour to 1 day.
Q: Someone tells me to press VS before our trade, is this safe?
A: No its not safe at all its a method used to scam and dupe. Take a screenshot of the part of the chat where they say "press VS" and report them on our forums!
Q: Someone tells me to buy their items in store for 99mill to check if they got max zen. Shall I do it even they put a soul there for 99mil?
A: No just take a screenshot of the chat and the name of their store and report them. They do not have max zen and they will steal your items from your store! If however, you want them to learn their lesson, you could close your store and immediately buy their item. That should teach them to be bad.
Q: The monsters on one of the maps have disappeared. Why?
A: They caused either lag or we are updating them, login on our forums for more info.
Regards,
Zhyper MU administration.