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Thread: [GUIDE] How to take Screenshots for Lost Items Cases

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    [GUIDE] How to take Screenshots for Lost Items Cases

    Here are the steps that you must do every time you sell/trade/buy a item, in order to get your item back if its lost due to server problems.


    Disconnected from the server after you had a trade
    1. SS all the items in your store and show the options
    2. SS the trade window with the items and options
    3. SS the Disconnect window
    4. SS of inventory, store and vault after reconnect in game.


    This are more than enough to get your item back. We can check when the server crushed and compare.

    Removing/Adding yellow / Adding Sockets
    1. SS the item in the machine (show the options)
    2. SS the disconnect window
    3. SS of inventory, store and vault after reconnect in game.

    Lost items after you buy from points shop

    Here we don't assume any responsability, since you must clear your upper side of the vault before buying. So if any of your items is replaced by the item bought from points shop is your fault. We have POP-UP for this, and informing players by our GMs. So this you do on your own risk.

    VERY IMPORTANT

    ALWAYS make Screen Shots of your items, so in any case of issues regarding your items you will have a proof!

    AND ALWAYS REMEMBER NO PROOF IT WILL BE NO ITEM RESTORATION

    ZhyperMU Team!
    Last edited by Ciri; 11-10-2015 at 12:00 AM.

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    To nice to lose itXXX X

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