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Schixxie
02-07-2012, 07:10 AM
Hello,

I know most of you have problem in voting but no credit points received due to special symbols in your user name. In connection with this, we will grant request if you want to transfer the credit points earned from the account which has a special symbols to your new account which doesn't have special symbols.

How to request?

Please create new thread on Contact Admin Section with the title "[Request] Transfer Credit Points" and fill-up the format below properly:



User Name: (the user name that has special symbols)
Actual Credit Points:
Screenshot of the actual credit points:
Registered Email Address:
Character Names in the account:

New User Name: (to where we will transfer the credit points)

or you may send this request by sending email to [email protected] ([email protected]).

As you have noticed we are requiring you to put the registered email address as well as the character names to avoid any problem in future and for the safe of the real owner of the account. If the registered email is incorrect, your request will be denied.

Thanks & Regards


HGM Schixxie
in behalf of The Zhyper MU Team

VipSection
02-07-2012, 07:17 AM
nice update i just my post mine at contact the admin hope it will have fast action

Voodoo
02-07-2012, 07:19 AM
Great to see that they wont loose their CP. Good Job .

Hall_Of_Pain
02-07-2012, 07:20 AM
great job.. staffs are doing their duties..the zmu community is proud of the staffs

YawYanChui
02-07-2012, 07:21 AM
What Kind of Special Symbols HGM?

like ;

{BK}

VipSection
02-07-2012, 07:22 AM
What Kind of Special Symbols HGM?

like ;

{BK}
!@#$%^&*()_+{}"|:?>< i think thats all

PurEvil
02-07-2012, 07:26 AM
Great update mami. Players will now rest easy knowing their problems are solved ^^

Mikaylah
02-07-2012, 07:35 AM
good news for those who have this kind of problem !! nothing to worry about not getting your points now :) thanks for the great update :D

Schixxie
02-07-2012, 07:55 AM
hoping that when you create new account, do not put special symbols.

to remind you again, kindly complete the required info to avoid delays on your request.

thank you :)

RikMuel
02-07-2012, 09:52 AM
But I dont have a Special Symbols, So Why I still Cant receive some CPs

Aria
02-07-2012, 07:29 PM
I got 3 dummy accounts (holding pets/souls) with special chars on usernames and IGNs and it gets points (just checked).
Not sure if accurate.

Classic
02-07-2012, 07:35 PM
Thanks for this update. This is one of the most common problem I've encountered from players.

Haron
02-07-2012, 07:40 PM
only user name? or Character name is still involve>?
also what about under score: (_) you guys can change it also?

Schixxie
02-07-2012, 10:06 PM
But I dont have a Special Symbols, So Why I still Cant receive some CPs

you can report this in "contact Admin section" so we can help also with this case.


I got 3 dummy accounts (holding pets/souls) with special chars on usernames and IGNs and it gets points (just checked).
Not sure if accurate.

you're lucky for not having problems in receiving points in voting.


only user name? or Character name is still involve>?
also what about under score: (_) you guys can change it also?

check this thread :P

http://www.muonline.biz/zhyper/showthread.php?122729-Character-name-with-special-symbols

Boyce
02-07-2012, 10:10 PM
Oh Atlast , This is Good news for those who are having problem with their characters with special symbols :]

Thanks Mam Schixxie :"]

ReAp
02-07-2012, 10:26 PM
how can i see my remaining credits it always say error!

WhiteShadoW
02-07-2012, 10:27 PM
nice update maam ...this what weve been waiting for...

genocide5
03-07-2012, 12:54 AM
GM.. i think the prob here was not on special char.. but rather new accounts.. I did make some ("new")dummy accounts.. no special char on my username and characher IGN... i tried to vote.. (on different PC, thus different IP), then i finished the 3 votes w/o having any problem..

then i checked if ever my vote is counted.. unfortunately.. it is not.. still zero(0).. sadly since, let us say, i am one of those who vote righting those right captcha code.. but my vote count on top100, but, not counted for points..

YONG
03-07-2012, 01:39 AM
great update for those who are having hard time voting but votes not counted due to special symbols in their usernames..nice update mam

bodlat25
04-07-2012, 02:18 AM
Hello,

I know most of you have problem in voting but no credit points received due to special symbols in your user name. In connection with this, we will grant request if you want to transfer the credit points earned from the account which has a special symbols to your new account which doesn't have special symbols.

How to request?

Please create new thread on Contact Admin Section with the title "[Request] Transfer Credit Points" and fill-up the format below properly:



or you may send this request by sending email to [email protected].

As you have noticed we are requiring you to put the registered email address as well as the character names to avoid any problem in future and for the safe of the real owner of the account. If the registered email is incorrect, your request will be denied.

Thanks & Regards


HGM Schixxie
in behalf of The Zhyper MU Team
How should I know how much my credit point is? The account having special character can't check how much credit points he/she has. If he/she continually voting without knowing how much credit points he/she has. How? and Who should I ask for the credit points?

Schixxie
04-07-2012, 02:21 AM
How should I know how much my credit point is? The account having special character can't check how much credit points he/she has. If he/she continually voting without knowing how much credit points he/she has. How? and Who should I ask for the credit points?

you can ask help by creating thread in "Contact Admin Section"

thanks

XwinstonX
04-07-2012, 02:26 AM
what about my friend acount with a special symbol that cant log in ingame! can any one tel us what to do

Schixxie
04-07-2012, 05:11 PM
what about my friend acount with a special symbol that cant log in ingame! can any one tel us what to do

I do have special name in my other account and its working fine. First time to hear this problem.

Anyway, kindly make a thread on "Contact Admin Section" regarding the problem. Remember, your friend must be the one to request on this and not you.


thanks

Labirynth
05-07-2012, 10:48 PM
Good update, but i feel sorry for those who have special symbols in there username ^^

Quarantine
06-07-2012, 11:25 AM
How can we know the actual credit points while we cant even check this out?U cant access on www.zhypermu.com/items/ (http://www.zhypermu.com/items/) if ur account has special symbols.Is there any other possible way of checking this out?

WhiteShadoW
06-07-2012, 11:44 AM
What about those who didnt took Screen Shots like me no knowing that it will turn like this.... But i guess you can still check the Credits... How a bout i suggest that make a way to Delete the Special Symbols just like deleting JOH.. XD

Tsakali
14-07-2012, 02:52 AM
Yeah thank you HeadGameMaster chixie! this is definitely gonna help a lot all those users who are intending to create a new account due to symbols appearing in their names

joelo21
14-07-2012, 09:59 AM
what if i forgot my password?.. :(

MattKier
14-07-2012, 01:17 PM
but mine is different my username dont have any special symbols its just letters with numbers ...but when i vote never receive any points

Evan
16-09-2012, 04:52 AM
Oh , We will pay Credit points ?

Harcy
16-09-2012, 04:29 PM
this is great it help's for the community because many of our players are having special symbol name's
tnx for this update.

sider12
25-09-2012, 10:17 PM
hi, can i send now??

VEYRON
25-09-2012, 11:32 PM
hi, can i send now??

you can send anytime as long as you have points :)

kizuki
26-09-2012, 03:37 PM
Thanks for this update :)

NewWorld
26-09-2012, 03:43 PM
this nice update ......

Blue.
26-09-2012, 03:47 PM
Thanks for the update HGM Schixie

Ubisoft
26-09-2012, 04:05 PM
tnx for this update! :D :D

Sein
27-09-2012, 10:45 AM
Thanks for the update mam... thanks for the info

Evan.
29-09-2012, 11:43 AM
hi , how many Credit Points need ?

RSivan
29-09-2012, 11:53 AM
Ow what a nice news, Thanks for the update HGM Schixxie

Rye
02-10-2012, 02:49 PM
well thanks for the info HGM shixxie.

bodlat25
27-10-2012, 01:47 AM
Hello,
Actual Credit Points:
Screenshot of the actual credit points:

How do we check our actual credit points or screenshot our actual credit points if we can't check it in the Credit Balance?

gabriel066
27-10-2012, 02:13 AM
Fair Update.... Many users don?t lose their Credit Points...

Thanks Schixxie...

iJebzky87
27-10-2012, 02:29 AM
Thanks 4 the info ma'am...

Schixxie
27-10-2012, 02:32 AM
please be informed that from now on the transfer of credit points to other account is no longer available.

we will announce new system about this request.

thank you.

/Closed