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View Full Version : Update on in-game account forgot password and lock key



Schixxie
13-02-2012, 09:33 PM
Hello,

For those who forgot their in-game password kindly follow the below:

1. Go to www.zhypermu.com (http://www.zhypermu.com)
2. Under the User Panel click "Lost Password"
3. Type in your account's registration email address and click recover password.
4. After requesting the password recovery you will receive an email with a confirmation link.
5. On your email, once you clicked the confirmation link you will be emailed with a new password.

in connection with this, you will also receive your account lock code if you forgot it.

Wiki's Articles:

http://zhypernetwork.com/zhyper_wiki...d_and_Lock_Key (http://zhypernetwork.com/zhyper_wiki/Quick_Help#How_to_Recover_your_Ingame_Password_and _Lock_Key)
http://zhypernetwork.com/zhyper_wiki...word_Retrieval (http://zhypernetwork.com/zhyper_wiki/Account_Lock_System#Password_Retrieval)

Thanks and have a nice day.


HGM Schixxie
in behalf of The Zhyper MU Team

Rav
13-02-2012, 09:40 PM
Less work for the seniors for processing the request of the players needing assistance regarding their lock key, I guess.
Thanks for this.

ARROW
13-02-2012, 09:44 PM
one question .

DO we still a bug on the database , what I mean is. You will receive an email even you are using "-" and "_" on your email ?
example [email protected] [email protected]

Haron
13-02-2012, 09:46 PM
what if the mail thet you enter befor is not already exist?



any ways this is a cool update.

PurEvil
13-02-2012, 09:46 PM
Thanks for the update, now many players can lock and unlock their accounts without worry of loosing their keys.

Schixxie
13-02-2012, 09:47 PM
one question .

DO we still a bug on the database , what I mean is. You will receive an email even you are using "-" and "_" on your email ?
example [email protected] [email protected]

fixed already, our system can read those emails having "_"

Schixxie
13-02-2012, 09:50 PM
what if the mail thet you enter befor is not already exist?

any ways this is a cool update.

its the problem of the legitimate owner of the account then :P

Haron
13-02-2012, 09:50 PM
its the problem of the legitimate owner of the account then :P

isnt it that posible to change mail.?

Schixxie
13-02-2012, 09:52 PM
isnt it that posible to change mail.?

the answer is NO :P

we do not grant change email.

MrTRY
13-02-2012, 10:02 PM
you will also receive your account lock code if you forgot it.


mhhm better if the lock code will not shown for security of the account.

Schixxie
13-02-2012, 10:05 PM
mhhm better if the lock code will not shown for security of the account.

you know how to avoid hacking right? its your responsibility now to take care of your email.

.Yoh_
13-02-2012, 10:08 PM
Well, nice update. Automatic service = less work for staff and less waiting time for players. Good job!

Marko
13-02-2012, 10:09 PM
nice update ma'am Schix
thank u for this.


but I almost forgot my email :(
I hope there are process to change email..

Maluco
13-02-2012, 10:12 PM
but I almost forgot my email :(
I hope there are process to change email..


we do not grant change email.

answered buddy.

By the way nice update momy Schixxie.
Time to advertise this in game yayz!

Totle
13-02-2012, 10:28 PM
I knew this long ago, Nocturnal told me this when I E-mailed him but it's still a good update to
tell everyone. What I want to know is how we can change our Set Key Lock Code inside game. Thanks still Schixxie :).

Perfidious
13-02-2012, 10:30 PM
I see thanks for this info mommy schix.. No need to pm HGMs for lost account lock key.. Not that I lost mine before.. :P


I knew this long ago, Nocturnal told me this when I E-mailed him but it's still a good update to
tell everyone. What I want to know is how we can change our Set Key Lock Code inside game. Thanks still Schixxie :).
Just type /setkey again.. And it will automatically ask you for your old key to confirm..

Aria
13-02-2012, 10:30 PM
Well it sucks if you guys use yahoo email atm (exploit).

Totle
13-02-2012, 10:31 PM
Well it sucks if you guys use yahoo email atm (exploit).

I do, but I'll change the E-mail address of my registered account soon.

Aria
13-02-2012, 10:37 PM
I do, but I'll change the E-mail address of my registered account soon.

>Soon

No, immediately.
They should alert people (like removing their yahoo ID in forums if that's the one they use in-game) about it until it's fixed.

Haron
13-02-2012, 10:40 PM
the answer is NO :P

we do not grant change email.

sucx then. cus 2 of my account's mail is no longer exist.

Aria
13-02-2012, 10:47 PM
sucx then. cus 2 of my account's mail is no longer exist.

If you use Yahoo/MSN/Gmail on those non-existent emails, they can "revive" them.

Haron
13-02-2012, 11:28 PM
If you use Yahoo/MSN/Gmail on those non-existent emails, they can "revive" them.

but what if my account is last season 1. and i dont even know the email for that.

ARROW
13-02-2012, 11:36 PM
I am using 1 email for my 2 accounts and I'm not encountering bugs :D

Sid
14-02-2012, 12:07 AM
good tools, for those who forgot their lock code in game. cheers. more power to us

GEM.
14-02-2012, 12:49 AM
nice update sis...
this is easy way for everyone who forgot password....
mwahhh:**

Ambassador
14-02-2012, 04:03 AM
Its been like this ever since guys. Nothing new.

But this is really helpful for those who still doesn't know and do not apply the process. Thanks for this Schixxie, at least its gonna be easier helping some newbies by just referring them to this thread instead of posting the same process again and again.

SACk
14-02-2012, 04:46 AM
A little update in few articles in Wiki about this:
http://zhypernetwork.com/zhyper_wiki/Quick_Help#How_to_Recover_your_Ingame_Password_and _Lock_Key
http://zhypernetwork.com/zhyper_wiki/Account_Lock_System#Password_Retrieval

Gemini
14-02-2012, 04:54 AM
how about like me who have an OLD account and

i forgot those important info's about my account

even the e-mail add that i use ? :((

and i even LOST my previous donation info ,,, :((

Shinobu
14-02-2012, 09:07 AM
What about change lock key? Is it possible?

Haron
14-02-2012, 01:26 PM
If you use Yahoo/MSN/Gmail on those non-existent emails, they can "revive" them.

if the mail hasnt beed online since 3-4 years. you can still revive that one?

VEYRON
14-02-2012, 04:14 PM
this update is good but i think the players must memorize well their lock password because it is too personal use!

DND
15-02-2012, 02:05 AM
thx for the info by the way how can i change my account lock system password?

RaiRick
17-02-2012, 03:22 AM
thank you for this update.
this will make it all easy to all players.

Johnskie
17-02-2012, 03:47 AM
Thank you for this!

TheMurrayMonster
17-02-2012, 08:39 AM
Nice update and thank you for this maam schixxie.